Frequently Asked Questions

NAD+ (Nicotinamide Adenine Dinucleotide) is a fundamental coenzyme in every cell, essential for converting food into energy (metabolism), repairing damaged DNA, and maintaining overall cellular health. Its levels naturally and significantly decline with age, contributing to the aging process.

Our advanced formula is meticulously engineered with 8 scientifically-backed ingredients that work in a synergistic, tiered system to comprehensively support cellular health, energy, and visible vitality.

(1) The Energy & Mitochondrial Core

• Liposomal Nicotinamide Riboside (NR) - 500mg
• Coenzyme Q10 - 50mg
• PQQ (Pyrroloquinoline Quinone) - 10mg

(2) The Cellular Defense & Longevity Matrix

• Trans-Resveratrol - 100mg
• Curcumin (from Turmeric Root Extract) - 100mg
• Black Pepper Extract (95% Piperine) - 5mg

(3) The Structural & Vitality Manifestation

• Hyaluronic Acid - 100mg
• Hydrolyzed Marine Collagen - 100mg

In summary, WepBio's formula is not a simple NAD+ booster. It is a complete, multi-tiered cellular wellness system designed to recharge, protect, and renew your body from the inside out.

• Step 1 — Replenish NAD+Liposomal Nicotinamide Riboside restores NAD+ levels to fuel cellular energy.
• Step 2 — Protect & RepairCoQ10, PQQ, and Resveratrol defend against oxidative stress and support cell renewal.
• Step 3 — Renew & RevitalizeCollagen and hyaluronic acid nourish skin, joints, and tissues for healthy aging.

Three key differentiators:

(1) Liposomal NR for Enhanced Absorption: Our delivery system ensures more NR reaches your cells compared to standard capsules.

(2) Complete Synergistic Formula: We combine energy producers, antioxidants, and structural supports for a holistic effect, not just isolated NAD+ boosters.

(3) Rigorously Tested for Purity: Every batch is third-party tested to verify potency and safety.

Take 2 capsules daily with a meal, preferably in the morning. Taking it with food optimizes the absorption of fat-soluble compounds like CoQ10 and Curcumin and may minimize any potential stomach discomfort.

If you miss a dose, take it as soon as you remember. If it's almost time for your next dose, skip the missed one and continue with your regular schedule. Do not take a double dose to make up for a missed one.

Many users report subjective feelings of increased energy, improved focus, and enhanced well-being within the first 2-4 weeks. For long-term benefits supporting foundational cellular health and healthy aging, consistent use for 3 months or longer is recommended.

Our supplement is generally well-tolerated. Due to the energy-boosting effects, some individuals may experience mild, temporary symptoms like digestive discomfort or headaches as their body adjusts. Starting with one capsule per day for the first week can help mitigate this.

Yes, the ingredients in our formula are well-studied and recognized as safe for long-term use. We recommend cycling (e.g., taking it for 3 months with a 1-month break) if you plan to use it continuously for over a year, as a best practice.

If you are taking any prescription medications, particularly blood thinners (e.g., Warfarin) or medications for diabetes or blood pressure, it is crucial to consult your healthcare provider before use, as ingredients like Resveratrol and Curcumin may have potential interactions.

This product contains marine collagen (derived from fish). It is manufactured in a facility that may also process other allergens such as soy, gluten, milk, egg, shellfish, and tree nuts.

No. This product contains marine collagen (from fish) and the capsules are likely made from bovine gelatin. It is not suitable for vegetarians or vegans.

We strongly recommend that pregnant or breastfeeding women consult with their healthcare professional before taking any new supplement, including ours.

Yes. Every batch of WepBio NAD Supplement is rigorously tested by independent third-party laboratories for purity, potency, and to verify that it is free from heavy metals, microbes, and other contaminants. It is non-GMO and free from artificial additives.

Yes, WepBio is committed to being cruelty-free. We do not test our finished products or ingredients on animals.

Store in a cool, dry place away from direct sunlight and high humidity. Keep the bottle tightly closed and out of reach of children.

Mushroom coffee is a unique blend of functional mushroom extracts and premium coffee beans. It is designed to provide a smoother energy release and enhanced focus without the jitters or crash commonly associated with regular coffee, thanks to its lower caffeine content and adaptogenic properties.

Our formula combines 11 functional mushrooms and herbal adaptogens. These ingredients work synergistically to support cognitive focus, strengthen the immune system, promote a calm stress response, and contribute to better gut health.

Our coffee incorporates high-quality, carefully extracted functional mushrooms and adaptogens, which are premium ingredients requiring complex processing. This investment ensures you receive the maximum health benefits in every scoop, making it a valuable addition to your wellness routine.

Not at all! The mushroom extracts are carefully processed to extract their beneficial compounds, resulting in a powder with a very mild, earthy note. The dominant flavor is a smooth, pleasant coffee taste that masks any strong mushroom flavor.

Yes, but not in whole or powdered form. We use specialized extracts to concentrate the beneficial compounds (like beta-glucans) from the mushrooms. This method ensures potency, consistency, and better absorption, while also making the powder easy to dissolve and mild in flavor.

The effects can vary. Many users report feeling a difference in energy and focus from the first cup—specifically, a calmer, more sustained energy. The long-term benefits for immunity and stress support are cumulative and are best experienced with consistent daily use over several weeks.

Our blend is uniquely comprehensive, featuring 11 functional mushrooms plus powerful adaptogens like Ashwagandha KSM-66® and L-Theanine. This synergistic “mushroom + adaptogen” formula is designed not just for energy, but for holistic focus and stress support, setting a new standard for functional coffee.

We recommend starting with 1 scoop (approx. 6g) per day. You can adjust to 1-2 scoops daily based on your personal taste preference and caffeine tolerance.

It's quick and easy! Simply add 1-2 scoops of powder into 4-7 oz (120-200ml) of hot or cold water, stir well until dissolved, and enjoy. You can customize it with milk or a natural sweetener.

Absolutely! Our instant powder dissolves easily in both hot and cold liquids. It's versatile for any season—enjoy it as a hot morning brew, a refreshing iced coffee, or added to smoothies and oatmeal.

Yes, for most healthy adults, consuming 1-2 scoops (6-12g) daily is generally considered safe. However, if you are pregnant, nursing, taking medication, or have a pre-existing medical condition, we strongly recommend consulting your healthcare provider before use.

Our product is manufactured in a facility that also processes tree nuts and soy. While the powder itself is free from major allergens, we advise customers with severe allergies to exercise caution.

Our mushroom coffee contains significantly less caffeine than a standard cup of coffee, making it a great alternative for many with caffeine sensitivity. However, if you are extremely sensitive, we recommend starting with half a scoop to assess your tolerance.

Yes. Our blend is sugar-free, low in caffeine, and contains functional ingredients that support sustained energy and overall wellness, making it an excellent choice for fitness routines or weight management plans.

Yes. WepBio Mushroom Coffee powder itself is 100% vegan and gluten-free. To keep your drink vegan, simply mix it with water or any plant-based milk (like oat, almond, or soy milk).

Store the pouch in a cool, dry place away from direct sunlight and moisture. Unopened, it has a shelf life of 2 years. After opening, we recommend consuming it within 3-6 months for optimal freshness and potency.

Yes. Every batch is rigorously third-party lab tested to verify that it is gluten-free, sugar-free, non-GMO, and vegan. We are committed to the highest standards of quality and safety.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secured with SSL encryption for your safety.

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with your tracking number once your order is shipped.

We strive to process orders quickly! Please contact us immediately at support@wepbio.com with your order number. We can only modify or cancel an order if it hasn’t yet been processed for shipping.

Yes, we ship to many countries worldwide. Shipping costs and times will vary depending on your location. Any import duties, taxes, or customs fees are the responsibility of the customer upon arrival, as these are determined by your local customs authorities.

We offer standard shipping. Costs are calculated automatically at checkout based on your location and order weight.

Once your order is shipped, you will receive a confirmation email containing your unique tracking number and a link to track your package's journey

Please contact us immediately at support@wepbio.com. While shipping is handled by our partners, we will fully support you in filing a claim and ensuring a resolution, which may include a replacement or refund.

Yes! We stand behind our products with a 30-Day Satisfaction Guarantee. If you're not completely happy with your purchase, simply contact us within 30 days of receipt for a full refund or exchange.

Absolutely. A digital receipt is automatically sent to your email upon purchase. If you require a formal VAT Invoice, please contact us at support@wepbio.com, and we will be happy to provide it.

We take your privacy seriously. We use industry-standard SSL encryption to protect your data. We never store your full payment details on our servers. All transactions are processed through secure, PCI-DSS compliant payment gateways.

Quality is our foundation. From sourcing premium, organic ingredients to employing rigorous 3rd-party lab testing for purity and potency, every step is designed to deliver a safe and effective product you can trust.

We are committed to sustainability. Our pouches are recyclable, and we continuously work to minimize our environmental footprint. We also believe in ethical sourcing and giving back to our community.

Our friendly customer happiness team is here for you! Email us at support@wepbio.com. We strive to respond to all inquiries within 24 hours on business days.